Service Satisfaction Evaluation of Customer Preference-Driven Public Warehousing Product Service Systems for Small- and Medium-Sized Enterprises in an Industrial Park

Service Satisfaction Evaluation of Customer Preference-Driven Public Warehousing Product Service Systems for Small- and Medium-Sized Enterprises in an Industrial Park

Facing fierce market competitions and fast technological transformation, manufacturing enterprises eagerly aspire to cut down investments in non-core businesses with the low return such as logistics, warehousing, and machine maintenance. In the context of service-oriented manufacturing (SOM), these...

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Bibliographic Details
Main Authors: Kai Ding, Jingjing Li, Fuqiang Zhang, Jizhuang Hui, Qingtao Liu
Format: Article
Language:English
Published: IEEE 2019-01-01
Series:IEEE Access
Subjects:
Customer preference
product service system (PSS)
public warehouse
service-oriented manufacturing (SOM)
service satisfaction evaluation (SSE)
Online Access:https://ieeexplore.ieee.org/document/8743450/

Internet

https://ieeexplore.ieee.org/document/8743450/

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