ETIKA BERBAHASA DALAM PELAYANAN PUBLIK

Services in the bureaucracy are still complained by the public. It means that the service within the bureaucracy still needs to be improved. Society calls for excellent service. Excellent service is a service to meet the expectations and needs of the community/customer. Bureaucracy in serving the pu...

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Bibliographic Details
Main Authors: - Suhartono, Enny Dwi Lestariningsih
Format: Article
Language:English
Published: Universitas Muhammadiyah Semarang 2016-10-01
Series:Lensa: Kajian Kebahasaan, Kesusastraan, dan Budaya
Online Access:http://jurnal.unimus.ac.id/index.php/lensa/article/view/2148

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