ETIKA BERBAHASA DALAM PELAYANAN PUBLIK
Services in the bureaucracy are still complained by the public. It means that the service within the bureaucracy still needs to be improved. Society calls for excellent service. Excellent service is a service to meet the expectations and needs of the community/customer. Bureaucracy in serving the pu...
Main Authors: | - Suhartono, Enny Dwi Lestariningsih |
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Format: | Article |
Language: | English |
Published: |
Universitas Muhammadiyah Semarang
2016-10-01
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Series: | Lensa: Kajian Kebahasaan, Kesusastraan, dan Budaya |
Online Access: | http://jurnal.unimus.ac.id/index.php/lensa/article/view/2148 |
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