An empirical investigation of trust in AI in a Chinese petrochemical enterprise based on institutional theory
Abstract Despite its considerable potential in the manufacturing industry, the application of artificial intelligence (AI) in the industry still faces the challenge of insufficient trust. Since AI is a black box with operations that ordinary users have difficulty understanding, users in organization...
Main Authors: | Jia Li, Yiwen Zhou, Junping Yao, Xuan Liu |
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Format: | Article |
Language: | English |
Published: |
Nature Publishing Group
2021-06-01
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Series: | Scientific Reports |
Online Access: | https://doi.org/10.1038/s41598-021-92904-7 |
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