Wikis as the Knowledge Management Tools in Organizations

• Main Author: Hossein Pashaeizad
• Format: Article
• Language: fas
• Published: Iranian Research Institute for Information and Technology 2012-02-01
• Series: Iranian Journal of Information Processing & Management
• Subjects: wikis; knowledge management; knowledge sharing; social software; groupware; collaborative software.
• Online Access: http://jipm.irandoc.ac.ir/browse.php?a_code=A-10-135-2&slc_lang=en&sid=1

In an attempt to enhance knowledge, firms and corporations have been overwhelmed with assorted methods for retaining employee wisdom. To pay attention to the benefits of a successful knowledge management program can help create competitive advantage. Therefore, numerous knowledge management solutions have been developed and implemented. Some of these knowledge management initiatives provide a means to accumulate, organize, and access the firm’s most essential asset. With the advent and spread of information and communication technologies, especially Internet, social software and communication tools has risen to the challenge of capturing knowledge with a variety of methods. One of these tools is wiki that provides a new way of collaboration and knowledge sharing. Wiki is a software that allows users to work collectively on a web-based knowledge base. This paper reviews the role of wikis in knowledge creation and management