Análise da implementação do modelo multicritério de decisão: como o gestor observa a importância da decisão racional
In this study, a model was proposed to analyze how managers apprehend the importance of rational decisions in small and medium-sized information technology companies. To do so, we used the SERVPERF, Analytic Hierarchy Process (AHP), and ELECTRE TRI methods. SERVPERF served to assess the provision of...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Portuguese |
| Published: |
Universidade Nove de Julho
2016-01-01
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| Series: | Exacta |
| Online Access: | http://www.redalyc.org/articulo.oa?id=81046356012 |