Evaluation of Seaport Service Quality in Tanzania: From the Dar es Salaam Seaport Perspective

Many countries rely heavily on seaports to promote their well-being and economy. Unreliability of seaport services can considerably impact cargo owners, seaport customers and shipping lines resulting to their dissatisfaction. This study aimed to evaluate service quality of Tanzanian seaports conside...

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Bibliographic Details
Main Authors: Msabaha Juma Mwendapole, Zhihong Jin
Format: Article
Language:English
Published: MDPI AG 2021-09-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/13/18/10076