IMPACT OF THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ON OPERATING COST FOR SMALL AND MEDIUM - SIZED BUSINESS ORGANIZATIONS AFFILIATED TO A PURCHASING GROUP

IMPACT OF THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ON OPERATING COST FOR SMALL AND MEDIUM - SIZED BUSINESS ORGANIZATIONS AFFILIATED TO A PURCHASING GROUP

Purpose - The purpose of this paper is to ask one question. How the implementation of the requirements of ISO 9001 system affects the costs of running the business? Design/methodology/approach - The research covered time from 2006 to 2011 and was an attempt to assess the impact of the maintenance of...

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Bibliographic Details
Main Author: Dominik Zimon
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2015-12-01
Series:International Journal for Quality Research
Subjects:
quality management
ISO 9001
cost
Online Access:http://www.ijqr.net/journal/v9-n4/1.pdf

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