Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society

Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society

The article analyzes the experience of interaction of public authorities of the constituent entities of the Russian Federation in the field of health protection with civil society institutions through the use of telecommunication systems. The author has studied in detail the main characteristics of...

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Bibliographic Details
Main Author: G. A. Zakharenko
Format: Article
Language:English
Published: North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration 2019-09-01
Series:Управленческое консультирование
Subjects:
«hot lines»
feedback
state policy in the field of public health
openness
communications in the field of public health
Online Access:https://www.acjournal.ru/jour/article/view/1175
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spelling doaj-3ea3b06ef52c42229e373f10555bf92f2021-09-10T11:50:38ZengNorth-West institute of management of the Russian Presidential Academy of National Economy and Public Administration Управленческое консультирование1726-11391816-85902019-09-010812713510.22394/1726-1139-2019-8-127-1351112Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil SocietyG. A. Zakharenko0Ministry of Health of the Russian FederationThe article analyzes the experience of interaction of public authorities of the constituent entities of the Russian Federation in the field of health protection with civil society institutions through the use of telecommunication systems. The author has studied in detail the main characteristics of the work of the “hot lines”, such as: number, date of creation, monthly average workload, as well as the subject matter of the calls. The use of the study, including the mathematical apparatus, made it possible to identify the strengths and weaknesses of this communication resource, as well as identify the possibilities for its further development to improve communication between government bodies and civil society institutions.https://www.acjournal.ru/jour/article/view/1175«hot lines»feedbackstate policy in the field of public healthopennesscommunications in the field of public health
collection DOAJ
language English
format Article
sources DOAJ
author G. A. Zakharenko
spellingShingle G. A. Zakharenko
Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
Управленческое консультирование
«hot lines»
feedback
state policy in the field of public health
openness
communications in the field of public health
author_facet G. A. Zakharenko
author_sort G. A. Zakharenko
title Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_short Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_full Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_fullStr Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_full_unstemmed Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_sort assessment of a contribution of “hotlines” work to development of communication channels between public authorities and institutes of civil society
publisher North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration
series Управленческое консультирование
issn 1726-1139
1816-8590
publishDate 2019-09-01
description The article analyzes the experience of interaction of public authorities of the constituent entities of the Russian Federation in the field of health protection with civil society institutions through the use of telecommunication systems. The author has studied in detail the main characteristics of the work of the “hot lines”, such as: number, date of creation, monthly average workload, as well as the subject matter of the calls. The use of the study, including the mathematical apparatus, made it possible to identify the strengths and weaknesses of this communication resource, as well as identify the possibilities for its further development to improve communication between government bodies and civil society institutions.
topic «hot lines»
feedback
state policy in the field of public health
openness
communications in the field of public health
url https://www.acjournal.ru/jour/article/view/1175
work_keys_str_mv AT gazakharenko assessmentofacontributionofhotlinesworktodevelopmentofcommunicationchannelsbetweenpublicauthoritiesandinstitutesofcivilsociety
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