The Relationship Between Criminal Records and Job Performance: An Examination of Customer Service Representatives

Between 70 million and 100 million Americans—or as many as one in three—have some type of criminal record (Vallas & Dietrich, 2014). Having even a minor criminal record often functions as a significant impediment to gainful employment and resultant economic security. This is especially...

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Bibliographic Details
Main Authors: Griffith, Jakari, Harris, Todd
Format: Article
Language:English
Published: International Personnel Assessment Council (IPAC) 2020-12-01
Series:Personnel Assessment and Decisions
Online Access:https://scholarworks.bgsu.edu/pad/vol6/iss3/3/