THE PATIENT’S PERCEPTION OF SERVICE QUALITY AND INTEREST IN RE- VISITS AT SERVICE UNIT OF UNAND HOSPITAL

Every year the number of hospitals has increase in Padang city. This increase intense competition in these hospitals. This is also felt by Andalas University Hospital (RS UNAND) as one of the teaching hospitals in the city of Padang. Therefore UNAND Hospital need to identify the right marketing stra...

Full description

Bibliographic Details
Main Authors: Yeni Dilla Roza, Ujang Sumarwan, Lilik Noor Yuliati
Format: Article
Language:English
Published: Andalas University 2019-12-01
Series:JKMA: (Jurnal Kesehatan Masyarakat Andalas) (Andalas Journal of Public Health)
Online Access:http://jurnal.fkm.unand.ac.id/index.php/jkma/article/view/525