THE IMPACT OF EMPLOYEE ENGAGEMENT ON ORGANISATIONAL PERFORMANCE: A BALANCED SCORECARD APPROACH

Employee engagement is widely-considered to be a powerful and useful tool to assist organisations achieve competitive advantage. This study investigates employee perceptions regarding the impact of engagement on organisational performance in the Eastern Cape Province. Organisations often fail to enh...

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Bibliographic Details
Main Authors: Roger Muller, Elroy Smith, Riyaadh Lillah
Format: Article
Language:English
Published: Social Sciences Research Society 2018-07-01
Series:International Journal of Economics and Finance Studies
Online Access:http://www.sobiad.org/eJOURNALS/journal_IJEF/archieves/IJEF_2018_2/r-muller.pdf