AHP IN IMPLEMENTATION OF BALANCED SCORECARD
BSC as a matrix of balanced indicators gives a review of organization activities within four or more perspectives (fields) (finance, users, business processes, learning and development) where by necessary conditions for development and continual improvement are created. As BSC is essentially a fram...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2015-11-01
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Series: | International Journal for Quality Research |
Subjects: | |
Online Access: | http://www.ijqr.net/journal/v2-n1/7.pdf |