Creating an effective system of quality management in health care organizations through the implementation of technology lean production

• Main Author: M. A. Gurina
• Format: Article
• Language: Russian
• Published: Voronezh state university of engineering technologies 2018-03-01
• Series: Vestnik Voronežskogo Gosudarstvennogo Universiteta Inženernyh Tehnologij
• Subjects: quality management system, technology of lean production, medical organizations
• Online Access: https://www.vestnik-vsuet.ru/vguit/article/view/1646

In the conditions of changing management paradigm in the public sphere, strengthening political, economic, social and technological risks on the part of stakeholders of medical organizations, there is a need to create an effective quality management system based on the technology of lean production. This system is aimed at increasing the satisfaction of consumers of medical services, reducing the labor losses of medical personnel, improving the quality and productivity of labor in medical organizations. The use of lin-production in the framework of pilot projects implemented in Russia for the last three years shows significant advantages in the work of medical organizations in comparison with traditional approaches in the organization of the provision of services by polyclinics. In the article, step-by-step organization of the work on creating a thrifty polyclinic is considered.