Factors Influencing Virtual Patron Satisfaction with Online Library Resources and Services

Factors Influencing Virtual Patron Satisfaction with Online Library Resources and Services

College students are accessing virtual libraries whether they are on campus or learning from a distance. Academic institutions serving virtual patrons must remain focused on meeting the needs of those library users by continually examining their preferences, their searching behavior, and the informa...

Full description

Bibliographic Details
Main Authors:	Katherine Tyler, Nancy B. Hastings
Format:	Article
Language:	English
Published:	Journal of Educators Online 2011-07-01
Series:	Journal of Educators Online
Online Access:	https://www.thejeo.com/archive/archive/2011_82/tylerandhastingspaperpdf

Similar Items

Patrons’ Satisfaction with the Services of the Central Library of the City of Tabriz
by: Ali Moradmand, et al.
Published: (2007-10-01)

A Study of the Resources and Services for Visually Impaired Patrons in Taiwan's Public Libraries
by: Chiao-Min Lin, et al.
Published: (2015-06-01)

Adult Public Library Patrons' Perceptions of an Academic Library E-Learning Resource
by: Lonzo, Lavonia.Lonzo
Published: (2018)

Services in a Changing Academic Library: Patron Feedback and Library Response
by: Bruce Stoffel
Published: (2009-12-01)

Female Public Library Patrons Value the Library for Services, Programs, and Technology
by: Virginia Wilson
Published: (2009-03-01)

Services in a Changing Academic Library: Patron Feedback and Library Response
by: Bruce Stoffel
Published: (2009-12-01)

Multiple Factors Influence Undergraduates’ Intent to Use Online Library Resources
by: Eamon C Tewell
Published: (2015-12-01)

Students' Satisfaction with Library Resources and Services in Academic Libraries: The Ghanaian Context
by: Asante Edward, et al.
Published: (2021-09-01)

Exploring the Relationship between Patron Type, Carnegie Classification, and Satisfaction with Library Services: An Analysis of LibQUAL+® Results
by: Guder, Christopher S.
Published: (2012)

Homeless Patrons Utilize the Library for More than Shelter but Public Library Services Are Not Designed with Them in Mind
by: Samantha J. Kaplan
Published: (2020-12-01)

Patrons' perceptions of library services at the Mafikeng campus of the North-West university library / Patience Sibongile Ndwandwe
by: Ndwandwe, Patience Sibongile
Published: (2014)

Usability Evaluation of Robotic Book Locating Service and Interface for Library Child Patrons
by: Hsin-Ying Wu, et al.
Published: (2012)

The Relationship Between Library Users' Perception And Satisfaction On Library Services At The Center Of Information And Library Resources (Cisral) Of Padjadjaran University
by: - Damayanti, et al.
Published: (2016-11-01)

Online Computer Library Center. Perceptions of libraries and information resource
by: Murilo Bastos da Cunha
Published: (2006-08-01)

Online Computer Library Center: perceptions of libraries and information resource
by: Murilo Bastos da Cunha
Published: (2006-04-01)

Collaborative Chat Reference Service Effectiveness Varies by Question Type for Public Library Patrons
by: Stephanie Hall
Published: (2008-03-01)

Patrones pedagógicos en educación virtual
by: José María Rodríguez Jiménez
Published: (2009-01-01)

An Awareness of Library Patrons’ Social Styles May Play a Role in Librarians’ Satisfaction with the Reference Interview
by: Cari Merkley
Published: (2010-06-01)

A Study on User Satisfaction of National Taichung Library e-Book Online Service
by: Wen-Ting Ho, et al.
Published: (2012)

The Effects of Applying Interactive Panorama Based Virtual Reality for Library Instruction Program to Patrons’ Spatial Learning and Presence
by: Yue Li, et al.
Published: (2019)

Factors Influencing On-line Satisfaction with E-Library: The Case of Kaohsiung Public Library
by: Ming-Hua Tsai, et al.
Published: (2013)

An Awareness of Library Patrons’ Social Styles May Play a Role in Librarians’ Satisfaction with the Reference Interview. A Review of: Sisselman, P. (2009). Exploiting the social style of patrons to improve their satisfaction with the reference interview. Library Review, 58, 123‐133.
by: Cari Merkley
Published: (2010-06-01)

A Study of Public Library Patrons’ Understanding of Library Records and Data Privacy
by: Dong-Seok Kim, et al.
Published: (2014-06-01)

Research on the Library Users’ Satisfaction to School Library Service
by: PAN,SHU-MIN, et al.
Published: (2019)

Editorial Board Thoughts: Library Analytics and Patron Privacy
by: Ken Varnum
Published: (2015-12-01)

eBooks for Libraries and Patrons: Two Years of Experience
by: Richard L. Rosy
Published: (2002-07-01)

eBooks for Libraries and Patrons: Two Years of Experience
by: Richard L. Rosy
Published: (2002-07-01)

The Use and Patron Behavior of of Real-time Digital Reference Service in the Public Library: A Case Study of Taipei Public Library
by: Yun-Yun Chen, et al.

Intermediary's Elicitation and Patron's Retrieval Satisfaction
by: Mei-Mei Wu, et al.
Published: (2003-12-01)

Factors influencing the rendering of services in academic libraries
by: Hosana, Faith Rhulani
Published: (2020)

Our Youngest Patrons: Early Childhood Literacy at Potomac Library
by: Sarah Wright
Published: (2008-10-01)

Assessing the Treatment of Patron Privacy in Library 2.0 Literature
by: Michael Zimmer
Published: (2013-06-01)

Types of juvenile patrons of two branches of the Atlanta Public Library
by: Walker, Margaret L.
Published: (1952)

Online virtual world of resources and the cardiac anaesthesiologist
by: Poonam Malhotra Kapoor
Published: (2017-01-01)

Analysis of Library Website Users' Behavior to Optimize Virtual Information and Library Services
by: Shevchenko, Lyudmila
Published: (2020-03-01)

EFFECT OF LIBRARY SERVICE QUALITY TO USERS SATISFACTION IN THE LIBRARY OF THE FACULTY OF COMMUNICATION
by: Asep Saeful Rohman, et al.
Published: (2017-02-01)

Walk-In Users and Their Access to Online Resources in Canadian Academic Libraries
by: Pamela Carson, et al.
Published: (2020-12-01)

Virtualization, The next step for online services
by: Haller Piroska, et al.
Published: (2013-06-01)

Online library resources usage in higher institutions of learningUntitled
by: Mogase, Constance Refilwe.
Published: (2015)

Female Public Library Patrons Value the Library for Services, Programs, and Technology. A Review of: Fidishun, Dolores. “Women and the Public Library: Using Technology, Using the Library.” Library Trends 56.2 (2007): 328-43.
by: Virginia Wilson
Published: (2009-03-01)