Understanding Customer Behavior in Multi-Tier Demand Response Management Program

Understanding Customer Behavior in Multi-Tier Demand Response Management Program

In this paper, we investigate the factors that influence the customer's decision in subscribing to a particular demand response management (DRM) scheme. Based on these factors, we suggest a classification of customer types that include non-green comfort seeking behavior (NCSB) and green incenti...

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Bibliographic Details
Main Authors: Aqsa Naeem, Ali Shabbir, Naveed Ul Hassan, Chau Yuen, Ayaz Ahmad, Wayes Tushar
Format: Article
Language:English
Published: IEEE 2015-01-01
Series:IEEE Access
Subjects:
Customer behavior
Demand Response Management
Incentive
Inconvenience
Logit Model
Online Access:https://ieeexplore.ieee.org/document/7350111/

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