Teleconsultations between Patients and Healthcare Professionals in Primary Care in Catalonia: The Evaluation of Text Classification Algorithms Using Supervised Machine Learning

Teleconsultations between Patients and Healthcare Professionals in Primary Care in Catalonia: The Evaluation of Text Classification Algorithms Using Supervised Machine Learning

<i>Background</i>: The primary care service in Catalonia has operated an asynchronous teleconsulting service between GPs and patients since 2015 (eConsulta), which has generated some 500,000 messages. New developments in big data analysis tools, particularly those involving natural langu...

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Bibliographic Details
Main Authors: Francesc López Seguí, Ricardo Ander Egg Aguilar, Gabriel de Maeztu, Anna García-Altés, Francesc García Cuyàs, Sandra Walsh, Marta Sagarra Castro, Josep Vidal-Alaball
Format: Article
Language:English
Published: MDPI AG 2020-02-01
Series:International Journal of Environmental Research and Public Health
Subjects:
machine learning
teleconsultation
primary care
remote consultation
classification
Online Access:https://www.mdpi.com/1660-4601/17/3/1093

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