Quality assessment of electronic state and municipal services using the example of the ministry of agriculture of the Russian Federation

Quality assessment of electronic state and municipal services using the example of the ministry of agriculture of the Russian Federation

The article discusses the features of the provision of public services in electronic form. The dynamics of the provision of public services in the Republic of Tatarstan is given. A review of the existing methodologies for assessing the quality of the provision of electronic public services is given....

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Main Authors: Safiullin Niyaz Azatovich, Valieva Gulnara Rinatovna, Faizrahmanov Dzhaudat Ibragimovich, Savushkina Luisa Nizamovna, Kurakova Chulpan Malikovna
Format: Article
Language:English
Published: EDP Sciences 2020-01-01
Series:BIO Web of Conferences
Online Access:https://www.bio-conferences.org/articles/bioconf/full_html/2020/01/bioconf_fies2020_00143/bioconf_fies2020_00143.html

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