Application of the methodology commonkads in knowledge management

• Main Authors: Luis Fernando Giraldo Jaramillo, Diana María Montoya Quintero
• Format: Article
• Language: Spanish
• Published: Instituto Tecnológico Metropolitano 2015-07-01
• Series: Revista CEA
• Subjects: Knowledge management; CommonKADS methodology; Quality
• Online Access: https://revistas.itm.edu.co/index.php/revista-cea/article/view/133/136

Knowledge management is the process by which an organization facilitates the transmission of information, knowledge, experience and skills to employees, systematically and efficiently. This article relates the application of the methodology CommonKADS in the quality management, within the Bavaria organization in Medellín city. The application of the methodology CommonKADS, makes evident the importance of organizational and strategic analysis in the introduction and development of information technologies; and demonstrate this methodology supports applications engineering and knowledge management in building knowledge based systems; necessary to troubleshoot process control, monitoring, fault diagnosis and maintenance, among other quality aspects.