Performance Appraisal in Pharmacy Department Sultan Agung Islamic Hospital by Balanced Scorecard Approach on Internal Business Perspectives

Background: Performance appraisal using Balanced Scorecard on internal business process perspective offers a comprehensive solution for performance appraisal in public organization especially in a hospital. Objective: to study the performance of pharmacy department in Sultan Agung Islamic Hospital...

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Bibliographic Details
Main Authors: Indriyati Hadi Sulistyaningrum, Ken Wirastuti, Arifin Santoso, Muhammad Mujib Afif M.
Format: Article
Language:English
Published: Universitas Sultan Agung Semarang 2016-06-01
Series:Sains Medika
Subjects:
Online Access:http://jurnal.unissula.ac.id/index.php/sainsmedika/article/view/1167