BUSINESS PROCESS MATURITY LEVEL DETERMINATION: A METHODOLOGICAL OUTLINE

Extensive literature on business process management (BPM) suggests that organizations could enhance their overall performance by adopting a process view of business. Hammer (2007) states that, in virtually every industry, companies of all sizes have achieved extraordinary improvements in cost, quali...

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Bibliographic Details
Main Author: Darius Klimas
Format: Article
Language:English
Published: Vilnius University Press 2011-01-01
Series:Ekonomika
Online Access:https://www.journals.vu.lt/ekonomika/article/view/943