Predictive performance models in the South African Business Process Services industry

Predictive performance models in the South African Business Process Services industry

Orientation: An earlier systematic literature review study (Jacobs & Roodt, 2011) conducted on research in Business Process Services (BPS) industry sector companies identified a number of variables that could be empirically linked to turnover intention and individual performance. The literature...

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Bibliographic Details
Main Authors: Chris T.G. Jacobs, Gerhard Roodt
Format: Article
Language:English
Published: AOSIS 2019-02-01
Series:SA Journal of Industrial Psychology
Subjects:
business process services
performance models
Online Access:https://sajip.co.za/index.php/sajip/article/view/1493

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