Performance de agências bancárias: aplicando DEA a múltiplas perspectivas do desempenho
In this article, will be applied the DEA methodology in the balanced perspective indicators (equal weights) of the Balanced Scorecard (BSC), in order to defi ne effi cient and ineffi cient units. For this, we analyze 38 retail segment agencies, of a single national institution, which is ranked as on...
| Main Authors: | , |
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| Format: | Article |
| Language: | Portuguese |
| Published: |
Universidade Federal de Santa Catarina
2009-01-01
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| Series: | Revista Contemporânea de Contabilidade |
| Online Access: | http://www.redalyc.org/articulo.oa?id=76212912006 |