A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction

A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction

Bibliographic Details
Main Authors:	Mary Conway Dato-on, Fred Beasley
Format:	Article
Language:	English
Published:	LLC "CPC "Business Perspectives" 2005-11-01
Series:	Innovative Marketing
Online Access:	https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/1666/IM_2005_02_Dato-on.pdf

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