A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction

A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction

Bibliographic Details
Main Authors: Mary Conway Dato-on, Fred Beasley
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2005-11-01
Series:Innovative Marketing
Online Access:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/1666/IM_2005_02_Dato-on.pdf
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spelling doaj-3178d818441146259cf56ad1372eec6e2020-11-25T02:15:29ZengLLC "CPC "Business Perspectives"Innovative Marketing1814-24271816-63262005-11-01121666A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer SatisfactionMary Conway Dato-onFred Beasleyhttps://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/1666/IM_2005_02_Dato-on.pdf
collection DOAJ
language English
format Article
sources DOAJ
author Mary Conway Dato-on
Fred Beasley
spellingShingle Mary Conway Dato-on
Fred Beasley
A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction
Innovative Marketing
author_facet Mary Conway Dato-on
Fred Beasley
author_sort Mary Conway Dato-on
title A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction
title_short A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction
title_full A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction
title_fullStr A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction
title_full_unstemmed A Proposed Cross-National Study: The Effects of Self-Serving Bias and Co-Production on Customer Satisfaction
title_sort proposed cross-national study: the effects of self-serving bias and co-production on customer satisfaction
publisher LLC "CPC "Business Perspectives"
series Innovative Marketing
issn 1814-2427
1816-6326
publishDate 2005-11-01
url https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/1666/IM_2005_02_Dato-on.pdf
work_keys_str_mv AT maryconwaydatoon aproposedcrossnationalstudytheeffectsofselfservingbiasandcoproductiononcustomersatisfaction
AT fredbeasley aproposedcrossnationalstudytheeffectsofselfservingbiasandcoproductiononcustomersatisfaction
AT maryconwaydatoon proposedcrossnationalstudytheeffectsofselfservingbiasandcoproductiononcustomersatisfaction
AT fredbeasley proposedcrossnationalstudytheeffectsofselfservingbiasandcoproductiononcustomersatisfaction
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