The effect of emotional intelligence on burnout and the impact on the nurses service quality

The effect of emotional intelligence on burnout and the impact on the nurses service quality

This study attempts to analyze the effect of emotional intelligence on emotional exhaustion and this, in turn, on the quality of hospital care nurse. The subjects were nurses and patients RS RK.Charitas Palembang. This sample was taken using Non-Probability Sampling towards the nurses and patients i...

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Bibliographic Details
Main Author: Agustina Hanafi
Format: Article
Language:English
Published: Pusat Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Ilmu Ekonomi (PPPM STIE) 2016-07-01
Series:Journal of Economics, Business & Accountancy
Subjects:
Burnout
Emotional Intelligence, and Quality of Nursing Services
Online Access:https://journal.perbanas.ac.id/index.php/jebav/article/view/530

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