Improving Emergency Department Patient Experience Through Implementation of an Informational Pamphlet
Objective: Patient satisfaction is emerging as a new health-care metric. We hypothesized that an emergency department (ED) informational pamphlet would significantly improve patient understanding of ED operations and ultimately improve patient satisfaction. Methods: We performed a prospective study...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2020-04-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/2374373519826246 |