Construcción de la confianza del consumidor hacia la banca en Internet: un análisis de los factores de la imagen corporativa

Trust is one of the most important factors when selecting a particular financial institution, especially when it comes to adopting Internet banking. References to this in the relevant literature enable the notion to be put forward that the corporate image of a financial institution has a key role to...

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Bibliographic Details
Main Authors: Eduardo Torres Moraga, Carlos Flavián Blanco, Pedro Hidalgo Campos
Format: Article
Language:English
Published: Universidad de Chile 2007-02-01
Series:Estudios de Administración
Online Access:https://estudiosdeadministracion.uchile.cl/index.php/EDA/article/view/56417