Expected usability is not a valid indicator of experienced usability

Usability is a core construct of website evaluation and inherently defined as interactive. Yet, when analysing first impressions of websites, expected usability, i.e., before use, is of interest. Here we investigate to what extend ratings of expected usability are related to (a) experienced usabilit...

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Bibliographic Details
Main Authors: Meinald T. Thielsch, Ronja Engel, Gerrit Hirschfeld
Format: Article
Language:English
Published: PeerJ Inc. 2015-09-01
Series:PeerJ Computer Science
Subjects:
Online Access:https://peerj.com/articles/cs-19.pdf

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