Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance

The usage of intelligent personal assistants (IPA), such as Amazon Alexa or Google Assistant is increasing significantly, and voice-interaction is relevant for workflows in a business context.

Bibliographic Details
Main Authors: Hüsson Daniel, Holland Alexander, Sánchez Rocío Arteaga
Format: Article
Language:English
Published: Sciendo 2020-11-01
Series:Business Systems Research
Subjects:
o3
o31
o32
o33
Online Access:https://doi.org/10.2478/bsrj-2020-0032