Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance

Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance

The usage of intelligent personal assistants (IPA), such as Amazon Alexa or Google Assistant is increasing significantly, and voice-interaction is relevant for workflows in a business context.

Bibliographic Details
Main Authors: Hüsson Daniel, Holland Alexander, Sánchez Rocío Arteaga
Format: Article
Language:English
Published: Sciendo 2020-11-01
Series:Business Systems Research
Subjects:
intelligent personal assistant
human-computer-interface
enterprise-resource-planning
machine learning
business process
natural language processing
o3
o31
o32
o33
Online Access:https://doi.org/10.2478/bsrj-2020-0032
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spelling doaj-2bb9c026e8ce4387a7b3c36811891d9e2021-09-05T21:00:37ZengSciendoBusiness Systems Research1847-93752020-11-0111314716610.2478/bsrj-2020-0032bsrj-2020-0032Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User AcceptanceHüsson Daniel0Holland Alexander1Sánchez Rocío Arteaga2UCAM - Catholic University of Murcia, SpainFOM University of Applied Sciences Essen, GermanyUCAM - Catholic University of Murcia, SpainThe usage of intelligent personal assistants (IPA), such as Amazon Alexa or Google Assistant is increasing significantly, and voice-interaction is relevant for workflows in a business context.https://doi.org/10.2478/bsrj-2020-0032intelligent personal assistanthuman-computer-interfaceenterprise-resource-planningmachine learningbusiness processnatural language processingo3o31o32o33
collection DOAJ
language English
format Article
sources DOAJ
author Hüsson Daniel
Holland Alexander
Sánchez Rocío Arteaga
spellingShingle Hüsson Daniel
Holland Alexander
Sánchez Rocío Arteaga
Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance
Business Systems Research
intelligent personal assistant
human-computer-interface
enterprise-resource-planning
machine learning
business process
natural language processing
o3
o31
o32
o33
author_facet Hüsson Daniel
Holland Alexander
Sánchez Rocío Arteaga
author_sort Hüsson Daniel
title Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance
title_short Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance
title_full Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance
title_fullStr Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance
title_full_unstemmed Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance
title_sort intelligent personal assistant in business-context: key-feature evaluation for user acceptance
publisher Sciendo
series Business Systems Research
issn 1847-9375
publishDate 2020-11-01
description The usage of intelligent personal assistants (IPA), such as Amazon Alexa or Google Assistant is increasing significantly, and voice-interaction is relevant for workflows in a business context.
topic intelligent personal assistant
human-computer-interface
enterprise-resource-planning
machine learning
business process
natural language processing
o3
o31
o32
o33
url https://doi.org/10.2478/bsrj-2020-0032
work_keys_str_mv AT hussondaniel intelligentpersonalassistantinbusinesscontextkeyfeatureevaluationforuseracceptance
AT hollandalexander intelligentpersonalassistantinbusinesscontextkeyfeatureevaluationforuseracceptance
AT sanchezrocioarteaga intelligentpersonalassistantinbusinesscontextkeyfeatureevaluationforuseracceptance
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