Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance

Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance

The usage of intelligent personal assistants (IPA), such as Amazon Alexa or Google Assistant is increasing significantly, and voice-interaction is relevant for workflows in a business context.

Bibliographic Details
Main Authors:	Hüsson Daniel, Holland Alexander, Sánchez Rocío Arteaga
Format:	Article
Language:	English
Published:	Sciendo 2020-11-01
Series:	Business Systems Research
Subjects:	intelligent personal assistant human-computer-interface enterprise-resource-planning machine learning business process natural language processing o3 o31 o32 o33
Online Access:	https://doi.org/10.2478/bsrj-2020-0032

Description
Summary:	The usage of intelligent personal assistants (IPA), such as Amazon Alexa or Google Assistant is increasing significantly, and voice-interaction is relevant for workflows in a business context.
ISSN:	1847-9375