SISTEM PENDUKUNG KEPUTUSAN MANAJEMEN KOMPLAIN MENGGUNAKAN METODE SIMPLE MULTI-ATTRIBUTE RATING TECHNIQUE EXPLOITING RANK
During this time the complaint management at PT. X is still less than optimal, this is due to the technical area and the development of Internet network services Pay TV PT. X very broad, covering all areas of the city of Surabaya and Sidoarjo. In addition, the submission of a complaint by the custom...
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| Format: | Article |
| Language: | Indonesian |
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Politeknik Negeri Jember
2019-03-01
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| Series: | J-TIT (Jurnal Teknologi Informasi dan Terapan) |
| Online Access: | http://jtit.polije.ac.id/index.php/jtit/article/view/24 |