What Concerns Consumers about Hypertension? A Comparison between the Online Health Community and the Q&A Forum
In this paper, the Biterm topic modeling method and comparative analysis were employed to identify consumers' information needs on hypertension and their differences between the Online Health Community and the Q&A Forum. There are common information needs on both platforms but consu...
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doaj-29eedff94d7541f2b13c01c32c982c972021-02-22T17:28:32ZengAtlantis PressInternational Journal of Computational Intelligence Systems 1875-68832021-02-0114110.2991/ijcis.d.210203.002What Concerns Consumers about Hypertension? A Comparison between the Online Health Community and the Q&A ForumYe ChenTing DongQunwei BanYating LiIn this paper, the Biterm topic modeling method and comparative analysis were employed to identify consumers' information needs on hypertension and their differences between the Online Health Community and the Q&A Forum. There are common information needs on both platforms but consumers on MedHelp discussed more about pathology and pharmacology, and mental health of hypertension than those on Quora. The results can help consumers, social media platform designers, and medical professionals better understand consumers' information needs on hypertension.https://www.atlantis-press.com/article/125952596/viewHypertension information needsSocial media platformTopic modelingBiterm topic model |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Ye Chen Ting Dong Qunwei Ban Yating Li |
spellingShingle |
Ye Chen Ting Dong Qunwei Ban Yating Li What Concerns Consumers about Hypertension? A Comparison between the Online Health Community and the Q&A Forum International Journal of Computational Intelligence Systems Hypertension information needs Social media platform Topic modeling Biterm topic model |
author_facet |
Ye Chen Ting Dong Qunwei Ban Yating Li |
author_sort |
Ye Chen |
title |
What Concerns Consumers about Hypertension? A Comparison between the Online Health Community and the Q&A Forum |
title_short |
What Concerns Consumers about Hypertension? A Comparison between the Online Health Community and the Q&A Forum |
title_full |
What Concerns Consumers about Hypertension? A Comparison between the Online Health Community and the Q&A Forum |
title_fullStr |
What Concerns Consumers about Hypertension? A Comparison between the Online Health Community and the Q&A Forum |
title_full_unstemmed |
What Concerns Consumers about Hypertension? A Comparison between the Online Health Community and the Q&A Forum |
title_sort |
what concerns consumers about hypertension? a comparison between the online health community and the q&a forum |
publisher |
Atlantis Press |
series |
International Journal of Computational Intelligence Systems |
issn |
1875-6883 |
publishDate |
2021-02-01 |
description |
In this paper, the Biterm topic modeling method and comparative analysis were employed to identify consumers' information needs on hypertension and their differences between the Online Health Community and the Q&A Forum. There are common information needs on both platforms but consumers on MedHelp discussed more about pathology and pharmacology, and mental health of hypertension than those on Quora. The results can help consumers, social media platform designers, and medical professionals better understand consumers' information needs on hypertension. |
topic |
Hypertension information needs Social media platform Topic modeling Biterm topic model |
url |
https://www.atlantis-press.com/article/125952596/view |
work_keys_str_mv |
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