A comprehensive investigation of the critical factors influencing knowledge management strategic alignment

Despite the huge investment in Knowledge Management (KM) initiatives by many organizations, KM projects are facing a high failure rate. One of the main reasons is the lack of alignment between business and KM strategies. This study aims to identify and prioritize the factors affecting strategic alig...

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Main Authors: Mona Jami Pour, Hasan Zarei Matin, Hamid Reza Yazdani, Zahra Kouchak Zadeh
Format: Article
Language:English
Published: Hong Kong Bao Long Accounting & Secretarial Limited 2019-06-01
Series:Knowledge Management & E-Learning: An International Journal
Online Access:https://www.kmel-journal.org/ojs/index.php/online-publication/article/view/410
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spelling doaj-282fb2c589a34f409a492ed4191b8b4f2020-11-24T21:56:54ZengHong Kong Bao Long Accounting & Secretarial LimitedKnowledge Management & E-Learning: An International Journal2073-79042073-79042019-06-0111221523210.34105/j.kmel.2019.11.011A comprehensive investigation of the critical factors influencing knowledge management strategic alignmentMona Jami Pour0Hasan Zarei Matin1Hamid Reza Yazdani 2Zahra Kouchak Zadeh3Hazrat-e Ma’soumeh University (HMU), IranUniversity of Tehran, IranUniversity of Tehran, IranUniversity of Tehran, IranDespite the huge investment in Knowledge Management (KM) initiatives by many organizations, KM projects are facing a high failure rate. One of the main reasons is the lack of alignment between business and KM strategies. This study aims to identify and prioritize the factors affecting strategic alignment between business and KM strategies. A comprehensive literature review integrated with the focus group method was used to identify and classify effective factors of KM strategic alignment. Next, a survey method was conducted to evaluate and prioritize the extracted factors suggested by the experts. Further, the sign test was used to analyze the priorities of these factors using Shannon’s entropy method. The results reveal that the key factors affecting strategic alignment between business strategies and KM include knowledge-based culture, KM governance, and strategic approach to KM, communication between KM and business, top management support, human resource capabilities, environmental and competitive factors and IT management capabilities. The findings provide a comprehensive KM-business strategic framework. https://www.kmel-journal.org/ojs/index.php/online-publication/article/view/410
collection DOAJ
language English
format Article
sources DOAJ
author Mona Jami Pour
Hasan Zarei Matin
Hamid Reza Yazdani
Zahra Kouchak Zadeh
spellingShingle Mona Jami Pour
Hasan Zarei Matin
Hamid Reza Yazdani
Zahra Kouchak Zadeh
A comprehensive investigation of the critical factors influencing knowledge management strategic alignment
Knowledge Management & E-Learning: An International Journal
author_facet Mona Jami Pour
Hasan Zarei Matin
Hamid Reza Yazdani
Zahra Kouchak Zadeh
author_sort Mona Jami Pour
title A comprehensive investigation of the critical factors influencing knowledge management strategic alignment
title_short A comprehensive investigation of the critical factors influencing knowledge management strategic alignment
title_full A comprehensive investigation of the critical factors influencing knowledge management strategic alignment
title_fullStr A comprehensive investigation of the critical factors influencing knowledge management strategic alignment
title_full_unstemmed A comprehensive investigation of the critical factors influencing knowledge management strategic alignment
title_sort comprehensive investigation of the critical factors influencing knowledge management strategic alignment
publisher Hong Kong Bao Long Accounting & Secretarial Limited
series Knowledge Management & E-Learning: An International Journal
issn 2073-7904
2073-7904
publishDate 2019-06-01
description Despite the huge investment in Knowledge Management (KM) initiatives by many organizations, KM projects are facing a high failure rate. One of the main reasons is the lack of alignment between business and KM strategies. This study aims to identify and prioritize the factors affecting strategic alignment between business and KM strategies. A comprehensive literature review integrated with the focus group method was used to identify and classify effective factors of KM strategic alignment. Next, a survey method was conducted to evaluate and prioritize the extracted factors suggested by the experts. Further, the sign test was used to analyze the priorities of these factors using Shannon’s entropy method. The results reveal that the key factors affecting strategic alignment between business strategies and KM include knowledge-based culture, KM governance, and strategic approach to KM, communication between KM and business, top management support, human resource capabilities, environmental and competitive factors and IT management capabilities. The findings provide a comprehensive KM-business strategic framework.
url https://www.kmel-journal.org/ojs/index.php/online-publication/article/view/410
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