Business Model Innovation for Sustainable Performance in Retail and Hospitality Industries

In the service sector, technological innovation is typically dominated by suppliers, and hence involves external knowledge that can be easily acquired and imitated by competitors. However, innovation that can sustain superior performance in retail and hospitality firms tends to be internal and non-t...

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Bibliographic Details
Main Authors: Sarah Cheah, Yuen-Ping Ho, Shiyu Li
Format: Article
Language:English
Published: MDPI AG 2018-10-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/10/11/3952