Organizational learning: lived experience for librarians of a university library

• Main Authors: Marouva Fallgatter Faqueti, Sigrid Karin Weiss Dutra, João Bosco da Mota Alves, Cristiano José Castro de Almeida Cunha
• Format: Article
• Language: Spanish
• Published: University Library System, University of Pittsburgh 2017-12-01
• Series: Biblios
• Subjects: Aprendizagem em grupo; aprendizagem individual; aprendizagem organizacional; biblioteca universitária; biblioteca acadêmica; bibliotecário
• Online Access: http://biblios.pitt.edu/ojs/index.php/biblios/article/view/340

Understanding how the Organizational Learning (OL) process occurs, from the contribution of librarians in their daily work is relevant because from such understanding is possible to obtain subsidies to deepen discussions on practices in libraries management. Thus, this study aimed to know the perception of librarians about their experiences in participating in OL processes in their workplace having as scenario the academic Library of Santa Catarina. It is characterized as an exploratory qualitative study. It was used as the data collection instrument an unstructured interview applied along to librarian’s occupants of middle management positions in a university library. Thematic analysis of the narratives was structured using the framework developed by Crossan, Lane and White that explains the process of OL in the 4I`s (intuition, interpretation, integration and institutionalization) focusing on feed-forward sense. The results indicate that the model may be applied as a conceptual framework for the identification and understanding of OL processes in libraries. It is suggested that further research must be developed involving employers of other functions aimed to increase the understanding of the OL processes in academic libraries, as well as studies covering distance relationships. Whereas this study specifically is focused on the movement of the 4I`s, meaning feed-forward it is suggested also that new studies must be conducted to understand the learning process flowing in inverse sense -Feedback (sense of the organization to the individual).