Analysis of the Service Quality of Medical Centers Using Servqual Model (Case:Shaheed Rahnemoon Hospital )

Introduction: Many organizations, especially service oriented ones, relative to their goals and mission, have a special view towards quality phenomena and its management. Methods: This paper analyzes medical service quality in one case; The internal section of Shaheed Rahnemoon Hospital Based on the...

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Bibliographic Details
Main Authors: H Zare Ahmadabadi, H Mirghafoori
Format: Article
Language:fas
Published: Shahid Sadoughi University of Medical Sciences 2007-07-01
Series:Majallah-i Dānishgāh-i ’Ulūm-i Pizishkī-i Shahīd Ṣadūqī Yazd
Subjects:
Online Access:http://jssu.ssu.ac.ir/browse.php?a_id=724&slc_lang=en&sid=1&ftxt=1