GRAPH THEORY APPROACH TO QUANTIFY UNCERTAINTY OF PERFORMANCE MEASURES
In this work, the performance measurement process is studied to quantify the uncertainty induced in the resulting performance measure (PM). To that end, the causes of uncertainty are identified, analysing the activities undertaken in the three following stages of the performance measurement process...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2015-03-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://www.ijqr.net/journal/v9-n1/3.pdf |