Revisit Intention to Hospital: Factors Unveiled From a Case Study of Balimed Hospital
This study aims to investigate the effect of Service Quality Dimensions on Customer Satisfaction, the effect of Customer Satisfaction towards Patient Revisit Intention and searching a significant relationship between variables within the biggest private hospital in Denpasar Bali, RS BaliMed. Improvi...
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| Format: | Article |
| Language: | English |
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Universitas Airlangga
2017-12-01
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| Series: | Jurnal Manajemen Teori dan Terapan |
| Online Access: | https://e-journal.unair.ac.id/JMTT/article/view/3551 |