Identifying Key Hospital Service Quality Factors in Online Health Communities
BackgroundThe volume of health-related user-created content, especially hospital-related questions and answers in online health communities, has rapidly increased. Patients and caregivers participate in online community activities to share their experiences, exchange informat...
Main Authors: | Jung, Yuchul, Hur, Cinyoung, Jung, Dain, Kim, Minki |
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Format: | Article |
Language: | English |
Published: |
JMIR Publications
2015-04-01
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Series: | Journal of Medical Internet Research |
Online Access: | http://www.jmir.org/2015/4/e90/ |
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