Prioritizing the quality of information center services in terms of Kano’s model and asymmetrical practice
The objective of the present study is prioritization of the quality of information service centers in terms of Kano’s model and asymmetrical performance impact. This research is an applied research in terms of purpose, and is a descriptive survey in terms of data collection. A number of st...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | fas |
| Published: |
Iranian Research Institute for Information and Technology
2018-03-01
|
| Series: | Iranian Journal of Information Processing & Management |
| Subjects: | |
| Online Access: | http://jipm.irandoc.ac.ir/browse.php?a_code=A-10-3738-1&slc_lang=en&sid=1 |