Alternatives of structural capital management in higher education institutions. A proposal for their evaluation

• Main Authors: María del Rosario Demuner-Flores, Rosa María Nava-Rogel, Patricia Mercado-Salgado
• Format: Article
• Language: English
• Published: Universidad del Valle 2016-09-01
• Series: Cuadernos de Administración
• Subjects: capital estructural, evaluación, dimensiones, indicadores, instituciones de educación superior
• Online Access: http://cuadernosdeadministracion.univalle.edu.co/index.php/cuadernos_de_administracion/article/view/4257

Structural capital is the knowledge owned by an institution that arises in the extent that it is owned by its members, made explicit, codified and formally systematized; therefore the goal of this work is to identify the dimensions and indicators that glimpse the guideline of structural capital management in order to make a proposal for its evaluation that can be used to improve performance in higher education institutions. A review of 25 theoretical and empirical documents provides dimensions and overlapping and redundant indicators in: 1) processes: internal routines, systematization of information, innovation and new technologies, provision of technological equipment; 2) culture: organizational links, organizational learning, philosophy of management, research support, integration of coordination mechanisms; 3) structure: integration of internal research groups, databases creation, publication of scientific journals; 4) intellectual property: patents and prototypes, publications, lectures given, completed research projects.