The Effect of Information Technology Governance on Counterproductive Work Behavior with Respect to the Role of Job Alienation in Automated and Non-Automated Organizations

• Main Authors: Yoosef Pashazadeh, parissa teimoriazar
• Format: Article
• Language: fas
• Published: Islamic Azad University, Tabriz Branch 2018-11-01
• Series: مدیریت بهره وری
• Subjects: automated organizations; information technology governance; counterproductive behavior; non-automated organization occupational alienation
• Online Access: http://jpm.iaut.ac.ir/article_543664_d580f1baae8207301b2b95145a9f01a9.pdf

The purpose of the present study was to investigate the effect of information technology (IT) governance and job alienation on counterproductive work behavior in automated professional public libraries and banks in West Azerbaijan. To serve the purpose, a descriptive correlational research method was employed in this applied study. The research sample comprised 132 librarians and 400 bank staff members who were randomly selected from the population of librarians and bank employees in the province based on Morgan Table. The research data was gleaned employing a researcher-made questionnaire the validity of which was confirmed by expert views and the reliability of which was explored based on the Cronbach Alpha coefficient. The collected data were analyzed using SPSS and PLS software. The results confirmed the research model in public libraries. Based on the findings, IT governance did not directly influence the counterproductive work behavior in public libraries, but the effect was justified via job alienation. However, IT governance was found to have both direct and indirect effects on job alienation and counterproductive work behavior in banks. Moreover, the findings indicated that IT governance had differential impacts on counterproductive work behavior in automated and non-automated organizations.