Assessment of service quality in special care dentistry department using SERVQUAL model
Background: Special care dentistry, also known as special needs dentistry includes treating patients who are physically disabled (congenital, traumatic, and/or physiological), medically compromised (systemic, genetic, and/or acquired), and cognitive deficit (mental, sensory, emotional, and/or behavi...
Main Authors: | Prasanthi Sitaraman, Karpagavalli Shanmugasundaram, Arvind Muthukrishnan |
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Format: | Article |
Language: | English |
Published: |
Wolters Kluwer Medknow Publications
2020-01-01
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Series: | Journal of Indian Academy of Oral Medicine and Radiology |
Subjects: | |
Online Access: | http://www.jiaomr.in/article.asp?issn=0972-1363;year=2020;volume=32;issue=3;spage=209;epage=215;aulast=Sitaraman |
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