The Relationships Between Patient Experience and Quality and Utilization of Primary Care Services

We lack knowledge on how patient-reported experience relates to both quality of care services and visit attendance in the primary care setting. Therefore, in a cross-sectional analysis of 8355 primary care patients from 22 primary care practices, we examined the associations between visit-triggered...

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Bibliographic Details
Main Authors: Jaya Aysola MD, MPH, Chang Xu MS, Hairong Huo PhD, Rachel M Werner MD, PhD
Format: Article
Language:English
Published: SAGE Publishing 2020-12-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373520924190