Optimization Algorithm to Sequence the Management Processes in Information Technology Departments
The most important standard in technology services management is the Information Technology Infrastructure Library (ITIL). The literature review developed shows that one of the most important questions to answer is finding the sequence of processes to be implemented, mainly in small companies with f...
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| Format: | Article |
| Language: | English |
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MDPI AG
2021-05-01
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| Series: | Computation |
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| Online Access: | https://www.mdpi.com/2079-3197/9/5/60 |