Construção de identidades e relações de assimetria em uma acareação do Procon
This work analyzes a face-to-face interaction in institutional settings, more specifically in Brazilian Consumer Defense Service (PROCON) from a small town in Minas Gerais state. Complainer, complainee and mediator were the actors of an asymmetrical interaction setting of conflicting interests. In...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universidade Estadual de Campinas
2012-04-01
|
| Series: | Trabalhos em Linguística Aplicada |
| Online Access: | https://periodicos.sbu.unicamp.br/ojs/index.php/tla/article/view/8639338 |