Analysis of E-mail communication activities for detecting patterns of pathological behaviour

E-mail is one of the most popular and widely used form of electronic communication used today. The patterns in the social interactions or contacts between people by e-mail can be analysed using social network analysis and user behaviour analysis. In this paper we provide a review of the work related...

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Bibliographic Details
Main Authors: Michael Negnevitsky, Mark Jyn-Huey Lim, Jacky Hartnett
Format: Article
Language:English
Published: FRUCT 2017-04-01
Series:Proceedings of the XXth Conference of Open Innovations Association FRUCT
Subjects:
Online Access:https://fruct.org/publications/fruct20/files/Neg.pdf
Description
Summary:E-mail is one of the most popular and widely used form of electronic communication used today. The patterns in the social interactions or contacts between people by e-mail can be analysed using social network analysis and user behaviour analysis. In this paper we provide a review of the work related to the areas of dynamic modelling and link prediction of social networks, and anomaly detection for detecting changes in the behaviour of e-mail usage. We then discuss about the benefits of applying artificial intelligence techniques to these fields.
ISSN:2305-7254
2343-0737