Revolution of Artificial Intelligence and the Internet of Objects in the Customer Journey and the Air Sector

Artificial intelligence (AI) is a discipline interested in the processes and methods that allow a machine to perform tasks related to human intelligence. It offers many opportunities related to problem solving, quick decision-making, increasing efficiency and reducing costs. Because of its so variou...

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Main Authors: Hadjer Saadi, Rachida Touhami, Mustapha C.E. Yagoub
Format: Article
Language:fas
Published: University of Tehran 2020-06-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_75791_7ff08f9f143d3795ea40ab59ad734265.pdf
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spelling doaj-1abb9dbf6d3e45719045aae3775531f02020-11-25T03:17:50ZfasUniversity of TehranJournal of Information Technology Management 2008-58932423-50592020-06-01122596910.22059/jitm.2020.7579175791Revolution of Artificial Intelligence and the Internet of Objects in the Customer Journey and the Air SectorHadjer Saadi0Rachida Touhami1Mustapha C.E. Yagoub2Lecturer, Instrumentation Laboratory (LNS), Faculty of Electronics and Informatics, USTHB, Algiers.Professor, Instrumentation Laboratory (LNS), Faculty of Electronics and Informatics, USTHB, Algiers.Professor, School of Electrical Engineering and Computer Science, University of Ottawa, Ottawa, ON Canada K1N 6N5.Artificial intelligence (AI) is a discipline interested in the processes and methods that allow a machine to perform tasks related to human intelligence. It offers many opportunities related to problem solving, quick decision-making, increasing efficiency and reducing costs. Because of its so various fields of application, artificial intelligence is at the heart of the new industrial revolution. Algeria aims to present its AI strategy by 2020. In this paper, we are interested in defining AI, its potential fields of application, and in particular, its influence in the customer journey and position of RFID (<em>Radio-Frequency Identification</em>) in the chain; application in the aviation sector and its relationship to the Internet of Things are also described through examples.https://jitm.ut.ac.ir/article_75791_7ff08f9f143d3795ea40ab59ad734265.pdfartificial intelligencerfidbrowses customerairline industry, iot
collection DOAJ
language fas
format Article
sources DOAJ
author Hadjer Saadi
Rachida Touhami
Mustapha C.E. Yagoub
spellingShingle Hadjer Saadi
Rachida Touhami
Mustapha C.E. Yagoub
Revolution of Artificial Intelligence and the Internet of Objects in the Customer Journey and the Air Sector
Journal of Information Technology Management
artificial intelligence
rfid
browses customer
airline industry, iot
author_facet Hadjer Saadi
Rachida Touhami
Mustapha C.E. Yagoub
author_sort Hadjer Saadi
title Revolution of Artificial Intelligence and the Internet of Objects in the Customer Journey and the Air Sector
title_short Revolution of Artificial Intelligence and the Internet of Objects in the Customer Journey and the Air Sector
title_full Revolution of Artificial Intelligence and the Internet of Objects in the Customer Journey and the Air Sector
title_fullStr Revolution of Artificial Intelligence and the Internet of Objects in the Customer Journey and the Air Sector
title_full_unstemmed Revolution of Artificial Intelligence and the Internet of Objects in the Customer Journey and the Air Sector
title_sort revolution of artificial intelligence and the internet of objects in the customer journey and the air sector
publisher University of Tehran
series Journal of Information Technology Management
issn 2008-5893
2423-5059
publishDate 2020-06-01
description Artificial intelligence (AI) is a discipline interested in the processes and methods that allow a machine to perform tasks related to human intelligence. It offers many opportunities related to problem solving, quick decision-making, increasing efficiency and reducing costs. Because of its so various fields of application, artificial intelligence is at the heart of the new industrial revolution. Algeria aims to present its AI strategy by 2020. In this paper, we are interested in defining AI, its potential fields of application, and in particular, its influence in the customer journey and position of RFID (<em>Radio-Frequency Identification</em>) in the chain; application in the aviation sector and its relationship to the Internet of Things are also described through examples.
topic artificial intelligence
rfid
browses customer
airline industry, iot
url https://jitm.ut.ac.ir/article_75791_7ff08f9f143d3795ea40ab59ad734265.pdf
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