THE EFFECT OF SERVICE QUALITY IN INTERNATIONAL AIRPORT I GUSTI NGURAH RAI ON SATISFACTION, IMAGE, AND TOURISTS LOYALTY WHO VISITED BALI
Airport are the first and the last contact point for tourists when they arrive at their holiday destination. Therefore, the airport facilities are a source of first impression that effect the quality expectations of the tourists on holiday activities. Bali as a world class tourism destination to de...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Udayana
2016-03-01
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| Series: | E-Journal of Tourism |
| Subjects: | |
| Online Access: | http://ojs.unud.ac.id/index.php/eot/article/view/19439 |